You booked on Viator or TripAdvisor. We're the team running your tour.
4 Cabo Fun is the local operator behind the tours listed on Viator, TripAdvisor Experiences, and similar platforms. Same guides, same boats, same adventure — we just need you to know how the two sides work.
Yes — same company, same tours.
Whether you found us on Viator, TripAdvisor, or booked directly at 4cabofun.com, you are getting the exact same experience. We set up every tour, provide every guide, and operate every vehicle and vessel ourselves. The platform you booked through is simply where your payment was processed.
Who handles what
4 Cabo Fun
Your local operator
- Setting up and confirming your tour reservation
- Hotel pickup and drop-off transportation
- Your bilingual guide and all equipment
- The full tour experience on the day
- Day-of questions, changes, or issues
- Emergency support while you are in Cabo
Viator / TripAdvisor
The platform that holds your payment
- Cancellation requests and refund processing
- Billing disputes and payment questions
- Voucher or booking confirmation issues
- Platform-side customer service
We do not have access to payments processed by Viator or TripAdvisor and cannot issue refunds on their behalf. Please contact the platform directly for any billing or cancellation requests.
Reach our team directly
For anything about your tour — meeting point, what to bring, transportation, day-of questions, or an issue that happened during your experience — we are here.
Need to cancel or request a refund?
Contact the platform you booked through. Have your booking confirmation number ready.
Coming back to Cabo?
Book direct and save up to 20%
Next time, skip the middleman. Booking directly at 4cabofun.com gets you the same tours, the same guides, and the same experience — at a lower price. You also get direct access to our team and the ability to manage your booking online.
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